JOB OPPORTUNITIES
SALES ASSOCIATE
Responsibilities:
Full-time. Assist customers with office supplies
and clothing items at CABVI’s Base Supply Center located on Wright-Patterson Air
Force Base. Other duties include, but are not limited to:
*Greet customers and assist them in
locating and selecting items to purchase while providing a high level of
customer service.
*Calculate total purchases using
point of sale terminal and process payments.
*Operate computer bar code system;
print, verify item bar code and affix to product.
*Stock shelves and assist with set-up
of promotional product displays.
*Maintain clean work and customer
services areas to promote pleasant shopping experience for BSC customers.
Minimum Qualifications:
High school diploma or equivalent. Good reading and math
skills. Service or retail experience preferred. Ability to lift and handle up
to 50 pounds required.
For consideration, please submit resume, cover
letter and salary history to:
Office Runway
Building 1, Room 129
Fax:
937-257-6452
Phone:
937-257-8899
CONTACT CENTER COORDINATOR
This position
reports to the Director of Administration. Job duties include:
-
Responsible
for supervision of the Contact Center trainees to assure the client and
their customers receive superior customer service.
-
Manages staff
schedules and prioritizes daily workflow.
-
Accurately
maintains customer database(s) and ensures consistent and accurate data
capture for tracking, analysis, and reporting.
-
Handles
escalated customer service issues as well as incoming calls as needed
-
Maintains
proficiency with technology used in the daily operation of the Contact
Center.
-
Maintains
strict confidentiality of sensitive customer and company information.
-
Promotes a
positive team environment and communicates regularly with staff and
management to ensure a clear understanding of CABVI goals.
-
Contributes
to the overall efficiency and effectiveness of the Contact Center by
performing all other projects and duties as assigned.
Minimum
Qualifications:
-
Associates
degree in a related field and 2-3 years of demonstrated increased
responsibility in a Customer Service or Contact Center/Call Center
environment. Previous Contact Center experience preferred. Applicants who
possess equivalent combination of education and experience will also be
considered.
-
Excellent
interpersonal skills that include active listening & prompt response.
-
Ability to
perform computer skills with speed and accuracy (minimum 40 WPM).
-
Ability to
spend extended periods of time seated at a computer workstation while using
a headset, telephone, and computer.
-
Experience
working with people with disabilities or the willingness to learn about the
abilities of and challenges faced by people with disabilities.
Drug and
background testing required prior to start.
For
consideration, please submit resume, cover letter and salary history to:
CABVI
Attn.: HR
2045 Gilbert Avenue, Cincinnati, OH 45202
Fax: 513-221-2995
Print, complete and mail the CABVI
Employment Application!
EOE
M/F/D/V
info@cincyblind.org
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